Streamline Your Electronics Repair Business
Tickets, intake signatures, parts, payments, the till, bookings and warranties in one app built for repair shops. Your customers follow their repair from their phone, and you stop chasing paper.
- During the beta
- Free
- Languages
- EN · BG · DE
- Phone, tablet or computer
- Any device
How It Works
From sign-up to your first ticket in a few minutes
Create your account
Sign up with your email and confirm it. No card, no contract, no installation.
Set up your shop
Add your name, address, logo and colour, and watch your invoice take shape as you type. Invite your team when you are ready.
Take in the first device
Fill in the ticket, tick the intake checklist, let the customer sign on the spot or on their own phone, and print the label.
Everything You Need to Run Your Repair Shop
Every feature is tailored to the unique needs of electronics repair shops
Repair Ticket Management
Create and track repair tickets with full device details, status tracking, priority levels, and comprehensive notes. Never lose track of a repair again.
Expense & Profit Tracking
Track parts and labor expenses per repair ticket with automatic profit calculations. Get detailed expense breakdowns and understand your true profit margins.
Documentation & Images
Upload multiple images per repair ticket, store PDF documents, and maintain secure cloud storage for all attachments. Document everything.
Customer Management
Complete customer database with contact information, repair history tracking, quick search, and relationship management for repeat customers.
Business Analytics
Real-time statistics, financial overview, profit margins, and trend analysis with customizable time periods. Visual charts for income, expenses, and profit over time.
Professional Reports
Generate professional PDF invoices with your store branding, business reports with financial summaries, and customizable store information.
Warranties Management
Track warranty periods for all repairs, manage warranty claims, set expiration alerts, and maintain comprehensive warranty records for customer satisfaction.
Team Management
Invite team members, manage roles and permissions, track user activity, and control access levels. Built-in role-based access control for admins, managers, technicians, and viewers.
Point of Sale
Sell parts and accessories and take payment for finished repairs at the counter, with discounts and an 80 mm receipt. End of day shows the totals by payment method.
Appointments & Online Booking
Customers ask for a time on your own booking page. Confirm, move or turn each request into a ticket from a day, week or month calendar.
Customer Status Page
Every ticket has its own link and QR code. Customers follow the repair and see the expected price and the shop's details, without calling to ask.
Intake & Signatures
Record the device's condition with a checklist and take the customer's signature on screen or on their own phone. A PDF receipt is saved with the ticket.
See Repair Assistant in Action
Explore the key features and user interface of Repair Assistant
Dashboard
Real-time statistics, financial overview, and business analytics at a glance
Repair Tickets
Manage all your repair tickets with detailed tracking and status updates
Ticket Details
View comprehensive ticket information including expenses and invoices
Point of Sale
Sell parts and accessories and collect finished repairs in one sale, with an 80 mm receipt
Appointments
Day, week and month calendar; requests from your booking page wait here to be confirmed
Booking & Status Page
Customers book a time and follow their repair from their phone, in your shop's colours
Customers
Manage your customer database with search and complete repair history
Inventory
Track parts and components with detailed inventory management
Reports
Generate professional PDF reports and invoices with customizable branding
Settings
Customize your store profile, branding, and application settings
Warranties
Track warranty periods, manage claims, and set expiration alerts for all repairs
Team Management
Invite team members, manage roles and permissions, and control access levels
What shops say
We used to keep repairs in a notebook and on sticky notes. Now every device gets a ticket and a signed intake, the customer follows the repair from their phone, and at the end of the day the till adds up on its own. We spend less time on the phone answering “is it ready yet?” and more time repairing.
Questions & Answers
How much does it cost?
Nothing. Repair Assistant is free while it is in beta. If that ever changes, you will hear from us well in advance.
Do I need to install anything?
No. It runs in the browser on a phone, tablet or computer, so the counter PC and the technician's phone see the same tickets.
Can my whole team use it?
Yes. Invite colleagues by email and give each one a role, so technicians see their work and only admins change the shop settings.
Can my customers follow their repair?
Yes. Every ticket has its own status page with a QR code on the receipt, and customers get emails when the status changes. They can also book a visit online.
Which languages does it speak?
English, Bulgarian and German. Customer emails and the status page use your shop's language.
Who can see my data?
Only your team. Each shop's data is kept separate, and device unlock codes are stored encrypted and deleted when the device is picked up.
Perfect For
Built specifically for electronics repair businesses of all sizes
- Smartphone Repair Shops
- Laptop & Computer Repair
- Tablet & iPad Repair
- Gaming Console Repair
- Repair Franchises
- Independent Technicians
Ready to Streamline Your Repair Business?
Free during the beta. Set up your shop in a few minutes and take in your first device today.